Common Reasons Why Your Hotmail not Working

Hotmail is one of the flagship email clients of Microsoft. It is also one of the oldest and largest email clients used by billions of people.  However, this free email client is known as Outlook these days. Hotmail is not only used for personal purposes but also professional companies and organizations take benefit of its business features.  

But there are times when users of find themselves in frustrating situation while using their Hotmail account. Well, there are several reasons that can cause your Hotmail not working & majority of them are easily fixable. Hence, read this article to know about most common of them and their respective solutions.

Too Much of Cache Files in Your Web Browser

Follow the steps mentioned below to clear your browser’s cache files. Here the steps are applicable to Google Chrome.

  • Open your Google Chrome
  • Scroll to the 3-vertical dots on the top right and then click on it
  • Select History or you can also directly press “Ctrl+H” key on your keyboard
  • Now click on “Clear browsing data” and then deselect all the options except “Cached images and files” option
  • Now click on the Clear Data button and all the cache files will be removed
  • Re-open Chrome and try logging into your account once again

Get quick solutions for Hotmail not working on iPhone device

Incorrect Hotmail IMAP & STMP Settings

IMAP & STMP settings are important for both sending and receiving emails in your Hotmail account. If you are using Hotmail in iPhone then follow the steps mentioned below.

  • Head over to your iPhone’s settings
  • Select Mail, Contacts and Calendars
  • Select Add account and then choose other
  • Select Add Mail Account and then enter the flowing details in their respective fields

o   Incoming (IMAP) Server

o   Server

o   Port: 993

o   Encrypted Connection: SSL

o   Outgoing (SMTP) Server

o   Server

o   Port: 25 or 587

o   Authentication: Yes

o   Encrypted Connection: TLS  

These steps will help your to fix Hotmail not working on iPhone issue. Hence, aforementioned reasons are the most common ones. You can also contact Microsoft technical support for any further assistance or help.


Related Pages:

Hotmail Account Recovery

How do I talk to Live person at Hotmail Customer Service

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