Optonline technical support

Optonline email consists of various functions of advanced service like Custom Folders, Vacation Messages, SpamScrub, and many more. Protection against junk mail is provided before it affects email performance. Large size attachments can be sent along with the emails over the protected server. Outside interference is prevented and it is nearly impossible to breach the security of the email service. Other than all the effective features there are also various problems faced by the Optonline users. Optoline user faces a common problem like not able to access the email account or account management problem or security issues. The best way to get the effective solution is by contacting the Optonline technical support as they are handling the email problems on a regular basis. Here in this article some of the best solutions for problems are tried.

How to fix various problems of Optonline webmail service?

Optonline email account is used as a free webmail service. It is very simple to configure in various mobile phones and computer devices. This webmail account is associated with the number of features and services such as vacation, messages, spam scrub, offering tools to protect from junk folders and much more. This webmail account is a complete feature of the mail service that you can use to search a number of the services that you can use while using this kind of webmail account in less than no time. It accepts a large amount of the attachment file and also provides amazing mail server protection to send and receive emails to the clients without facing any trouble.

Fix sign-in issue of Optonline email account:

There is a number of users who typically face more common problems and they need instant assistance to come over the issues instantly. It has been noticed that sign in the problem always makes everyone effective and they want to know how to fix it in no time. Whether you are using your mobile phone or computer device to use the Optonline account, but you must know the correct email address and password. However, If you face an error and you are not able to access it, it is important to recover your account instantly.

Following are the ways assisting to recover Optonline email account:

  • First of all, go to the Optonline email account sign-in page to access your account.
  • If you face any trouble accessing your account, click on the forgot password button.
  • Enter verification resources like alternate email addresses or mobile phone numbers and click on the verify button.
  • Enter the new password on a given Optonline email account recovery link allows entering the new password into both new and confirm password fields with ease.

Thus, despite its valuable features and services, there are so many issues occurred while using this Optonline email account on your mobile phones.

How to reset Optonline email password?

The most common problem that the user faces is a lost account password. If the user has lost the Optonline account password then the best way to recover the account emails is by resetting the account password. Here are the steps to reset the Optonline password –

Step 1.Visit the Optonline login page and click on the option of forgot password.
Step 2.Next enter the Optimum ID and also the captcha code displayed.
Step 3.Select the process to receive the temporary password from an alternate email address or phone number.
Step 4.Click ‘I do not have access to the above’ if the user doesn’t have access to any of the options. Answer account-related questions and validate the identity.
Step 5.Once the user gets the temporary password then use that password for email login and then change the password from the account settings.

Some common issue resolved by Optonline customer service team

Another common issue is a problem in sending or receiving emails. Now there can be various reasons behind the issue. One of the reasons can be incorrect server settings. There will always be a problem in email syncing if the email settings are done incorrectly. Given below are the correct Optonline settings but if are again facing the issue then contact Optonline technical support–

1.IMAP (Incoming)

Server: mail.optonmail.net

Port: 993 (IMAP – Secure with SSL)


2.SMTP (Outgoing)

Server: mail.optonmail.net

Port: 465 (SMTP – Secure with SSL)

POP3 (Incoming)

Server: mail.optimum.net

3.SMTP (Outgoing)

Server: mail.optonline.net

Port: 587

First, let us look at some of the common Optonline email issues faced are –

  • Email not accessible using other devices.
  • Optonline email configuration issue with other clients.
  • Not able to upload or download an attachment.
  • Various error messages are displayed while trying to access the email account.
  • Email notifications are not displayed effectively in the device.
  • How to access the Optonline account using Android or iPhone devices.

Try out the troubleshooting steps whenever the user faces problem in the access of the optonline account –

  • Check the network connectivity and verify there is a proper internet connection.
  • Check the browser and clear all the browser history from the application.
  • Disable any firewall or firmware recently installed.
  • Update the browser if not updated for a long period.

There are some online issues fixed by our tech support team: 

The optimum account is associated with the other features and services that help to access your account using third-party webmail services such as Gmail, Yahoo email, roadrunner, Microsoft email account and so on. You can save yourself from another problem like sending and receiving email issue is called optimum online email problems.

If you want to fix this problem you have to check out the correct mail server settings of the IMAP mail server associated with the entered email address and password. You can follow the same with the SMTP mail server that helps to make all the settings more successful. If you still want any further, do contact us without facing any trouble with ease.  

Easy way to communicate Optonline technical support phone number

Contact Optonline technical support and get the solution at the best rate. support expert will take the inputs and diagnose the problem. Once that is done then providing instant solutions is easier. The support team is available 24*7 for the help of Optonline users.      


Al Spaventa

29 July, 2019 18:33:21

Where do I find spell check in this new system? I composed a note and could not find it. Thank you, Al

Mary Lenzi

21 August, 2019 11:21:34

I need to remove my optonline email immediately. It has been hacked. This is an emergency

George Wei

29 January, 2020 20:59:05

Hi Tech Team, Please help me to unblock the following address. LIShare@NYCProect.com I can not receive any email from above address. Many Thanks, George Wei

Pei Cheng

29 January, 2020 21:01:38

Hi Tech Team, Please help to unblock the following account. Lishare@nycproject.com I can not receive any email from above account. Thanks, Pei Cheng

Bozena Fran

30 January, 2020 15:16:38

Hi Tech Team, Please help to unblock NYCproject.com account. I can not any email from NYproject.com since 2 weeks. Thanks, Bozena

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