cannot change password

Steps to follow if user cannot change password 

SBC is Southwestern Bell Telephone Company which is nowadays known as AT&T. It provides the internet services to the consumers. It offers the informative service and consumer web portal with The portal used to provide customizable web-based content that includes email, applications, weather, entertainment, etc. SBC is well-known for providing a wide host range of emails.

Although it offers the best services, the user commonly faces the problem of lost password. In case, if a user cannot change password, they can follow the following steps:

  • Firstly the user needs to go to the website of ATT.
  • Then, click on the login page of ATT where user can login in.
  • After that, the cog icon in the upper-right corner is clicked.
  • Then, the user needs to click on the setting page from the drop down option there.
  • The user then Click on the accounts option and then on the options to the left side.
  • After it, click on the password change option and there type the old password.
  • Finally type a new password that is strong enough that no one could hack it and then confirm it by retyping it.
  • Now, the password is changed for an existing user account.

Other password issues like forgetting the password or the account is compromised etc. have almost same steps to be followed to get the access of the account but if it is not working, customer service department is there to help. When the temporary password is received after answering the security question, it needs to be changed by entering a new password and saving it as it will get expired within few hours.

If any issue is still coming up with the password, then customer support can be contacted to change password. The technical executives in the company will help the users to get their problems solved by providing them the best possible solutions. The contact information of the customer service is available on the official website of the company.

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