How to fix Google Chrome Stopped Working on my Android Phones or Devices

Google Chrome has become the top priority for the users out of all. The app has won the hearts of the users so much that it is coming bundled with every Android device that the users are purchasing now. Many companies only prioritize Chrome because of its smooth functioning and the incredible features it provides to the users. However, there can be some issues in the android device, and people can sometimes encounter errors.

Google Chrome not working on android is a common issue that people can often see when they try to use it. You don’t need to worry as we are here with the troubleshooting steps that will provide you with the solutions to fix this issue. The steps are easy to take and will not consume much of your time. However, if you are not clear with the steps, you are free to contact the customer support for more queries. The executives will explain each step in detail and will not let you suffer alone.

Troubleshooting steps to fix the issues in Google Chrome Stopped Working

Before you start the troubleshooting steps, we hope that you have tried to restart your device. You should first go for this step and then go for the steps mentioned below if it is not yet sorted out.

Reboot the device:

  • To do this, you need to tap on the power button and then hold it for 2-3 seconds.
  • You will see a dialog box on your screen with few options.
  • You have to hit on the “Reboot” option and then accept when it will be prompted on the screen.
  • Your device will automatically perform a reboot process.
  • After the system boots up, you need to check if your problem with the Google Chrome has been resolved or not.

Open your Chrome in safe mode:

  • Using your web browser in a safe mode is the best option if you face problems in your browser. So, you try safely using Google Chrome. You can do this by taking the steps mentioned below:
  • To go in the safe mode, you will have to turn off the device by pressing the power button.
  • In the next step, hit the press button and hold it until the logo does not appear on the screen of your device.
  • After that, you have to release the power key and hit the volume down button immediately.

Clear data and cache for your Google Chrome:

Cache files provide us the information about your last session in Google Chrome as it saves the data when you try to open it next time. Well, sometimes the files get corrupted due to several reasons. So, this is the reason that you should try to clear them frequently. The system then works fine once they are clear. So, if your Google chrome stopped working, then you should clear the cache files by taking the steps mentioned below:

  • To do this, you need to visit the settings in your android device and go to the apps. Then, you will have to go in the section of “Downloaded” and at last Google Chrome.
  • Now, you need to click on the Clear data button in Chrome, and it will clear all the stored data from Google Chrome.
  • The next step is to click on clear the cache and this will delete all your cache files that will be created by Chrome.
  • You can now restart the app and check whether the problem is sorted or not.

These steps will help you to fix the issue that you complain about. we hope that you have now got the resolution of the problem you complained: “Google Chrome stopped working on my android phone.” As mentioned earlier, you are free to call on the helpline number and connect with the team to seek their assistance.


Related Pages:

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How to Update Chrome on Android, iPhone and PC or Laptop

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