How do I Cancel my Norton subscription?

Norton Antivirus is an anti-virus or anti-malware software that protects users' systems and provides them with the best digital protection from viruses. But sometimes, the users face physical damage in their computers and laptops before they face internal damage. This happens when the users face any damage to their computers or laptops, basically when they break their gadgets by mistake. In these situations, they didn't wish to waste their money on a subscription they couldn't use. So, they opt to cancel Norton's Subscription and get a refund of through unused amount. 

The Process to Cancel Norton Antivirus Subscription

Some steps need to be followed to cancel the Norton Subscription online through the official website of Norton. The steps are explained here for you as follows to speed up the process. 

  • Jump onto the official website of Norton and log in to your account once you reach the dashboard. 
  • Login to your account to get onto your dashboard and click on your username of yours from the top right corner of the screen to click on 'Manage My Subscriptions.'
  • Once you get onto the 'Manage My subscription' page, you are required to click on the 'Cancel Subscription Renewal' link on the far right. 
  • You'll see the pop-up on your screen giving you special offers so that you will continue with the subscription to your Norton. Click on the Cancel Renewal option to confirm the request for cancellation. 
  • A drop-down menu will appear on your screen, from which you must select the reason for the cancellation. 
  • After which, you'll see a confirmation page in which you'll see the confirmation about the subscription that has been canceled. 
  • Click on the close option at the top right of the page to close the page and get yourself to the dashboard. 
  • Once the process of cancellation is complete, the users have to proceed to initiate the refund request from Norton. 

How to get a Refund for the Cancellation of my Norton Subscription? 

Before proceeding with a refund, it is very much necessary for the users to know the policy related to the refund from Norton. Before proceeding with the Norton Subscription Refund, you are required to know the rules and regulations prescribed by Norton to get a refund.

Norton Refund Policy 

  • As per the refund policy of the Norton 60-day money-back guarantee, the users who have purchased the annual subscription are eligible for a full refund if they cancel within 60 days, counted front the date of purchase. 
  • Every subscription is eligible for a complete refund if they cancel in the initial 60 days of purchase. 
  • If the users make cancellation the subscription, they have purchased through the help desk one-device, or a privacy monitor assistant annual subscription can also get a full refund if asked in the initial 60 days of purchase of their subscription. 
  • If the users have purchased the monthly subscription of Norton, then they are allowed to make the cancellation within 14 days counted from the date of purchase. 
  • The monthly renewals are generally not eligible for a refund after 14 days. 
  • The purchase of Norton Ulitmate Help Desk 3-devices or privacy Monitor assistant are eligible for a full refund within 14 days of subscription. 

The Process to get a Refund from Norton

The passengers can cancel their Norton Subscription online and request a refund by following the steps mentioned here for you as follows. 

  • Once the users have completed the cancellation process of their Norton Subscription, they have to start the process to get the refund. 
  • To make the refund request, it is required for the users to click on the 'Support' tab to open Norton's Support page. 
  • Click on the chat icon at the bottom of the page to connect with the support agent of Norton. 
  • Chat with the representative to request the refund, and they will ask you to submit your account details and proceed with the refund process. 
  • Make sure you request a refund as per the policy of Norton to claim the complete amount of the subscription. 

Hope the above mention details will help you make the cancelation and get the refund from Norton. Other than that, the passengers can also connect with Norton Customer Service to get reliable help. 



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