How do I Complain to Optus?

Optus is one of the major telecommunication companies operating from Australia. The company is dealing in latest mobile phones, internet services and so much more. If you are here to make any complaint regarding any of the products or options, you do not have to be a worry about it.

All you need to do is just grab the Optus Customer Service number and speak to a live service representative of Optus. A phone call is the best option to clear and to register further complaints in an instant manner. Just go through the steps mentioned below to make a phone call.

Speak to a Optus Representative

  • Go to the executive website of Optus and then to the “contact us” section.
  • Now, pick up and dial the service toll-free number of Optus.
  • You have to follow the various IVR instructions on the call.
  • In order to speak to a live service agent, you need to skip all the number press options of the call.
  • Now, Wait for some time so that your call can be redirected to one of the live service agents of Optus.
  • Once your call gets redirected, you can easily register your further complaints and can get more information about the services offered by Optus.

Fill out the Complaint Form

If you face any trouble in making a phone call, you can use the Complaint Form provided by Optus. All you have to do is visit the online website and in the “Contact support” section, you will find a complaint form which you can fill out. In the complaint form, you can provide the products detail along with your residential information.

Use Customer Service Email

The customer service Email helps you to drop your concern in an easy way. You can make any request or can register your any kind of complaint through the customer service Email of Optus. You can visit the official website and grab the Email address of Optus to make a complaint.

Get on a Live Chat

You can also make your complaint on the live chat of Optus. Just click on the “chat” and drop your concern.

That is how you can make complaints in various ways. The Optus Customer Service is available 24/7 to help and support the customers. You can any time get to speak to an expert about any trouble you are facing with your products. Also, fill out your complaint form to get quick assistance.



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