How do I Speak to Someone at Optus?

If you want to speak to someone at the customer service team of Optus, then you can easily do that after dialing their phone number. Whenever you dial their Optus customer service number, at 133-937 you can press 1 to speak to a live person regarding any query; press 4 if you have any mobile regarding the question. After that, you have to wait for about one minute until a live person gets connects you.

You can also use the below IVR menu while making a Phone Call to Optus Customer Service:

  • Press 1, if you have any queries related to your Optus account or its services.
  • Press 2, if you want to purchase new service.
  • Press 3, for installation, setup, or activation related queries.
  • Press 4, to directly get in touch with a live person.

Timings of Optus Customer Service

If you want to talk to a live person at Optus, you can contact them from Monday to Friday 8 am to 8 pm, and Saturday 9 am to 5 pm. Sunday is closed, and you can’t get their assistance.

Contact Optus Customer Service via Social Media Pages

  • You can contact Optus customer service via Official Facebook Pageand get immediate assistance.
  • You can also use Twitter to contact a live person at the OfficialTwitter Page.
  • You can also reach Optus customer service via InstagramPage.
  • The Optus customer service can also obtain viaLinkedin where you can send a direct message regarding your issues.

Contact Optus Customer Service via Live Chat

You can also contact customer service using the Optus Live Chat Support option, where a team of representatives will help you with different queries. You can visit the official Optus website and then click on the Contact us section. You can choose the option Chat with us, and then you can enter your queries into the given field and start to chat with a live person.

Contact Optus via Email

You can use the email option to contact the Optus customer service team, and you can find this option under the Contact us section. You can click on Message Us Now option and then fill the required details into the form. Click on the Submit tab, and then your email will be delivered to the customer service team.


jenny wills

24 November, 2017 22:21:58

I received an alert from Optus on Thursday 23 November that I had used 2.56gb of data in a day or two. I would like to know the breakdown of that usage please.


12 April, 2018 00:17:57

when a phone number has 61 what prefix do I use

philip gilbert

17 April, 2018 22:04:46

Optus is supposed to send me a technician to check my phone line . my phone is now working no need to send tech now regards Phil

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