How do I Speak to Someone at Optus?

If you want to speak to someone at the customer service team of Optus, then you can easily do that after dialing their phone number. Whenever you dial their Optus customer service number, at 1-800-555-937 you can press 1 to speak to a live person regarding any query; press 4 if you have any mobile regarding the question. After that, you have to wait for about one minute until a live person gets connects you.

You can also use the below IVR menu while making a Phone Call to Optus Customer Service:

  • Go and search the website of Optus in your browser.
  • As a result, you must go for the contact us option.
  • Then, look for the calling option on the website, and there you will see the several Optus Customer Service numbers for making phone calls.
  • Dial the number
  • Then, press #1 if you have a problem with the account and Optus services.
  • Press #2 for purchasing
  • Press #3 problems regarding activation and setup of the account.
  • Press #4 to speak with someone at Optus customer service spokesperson.

Timings of Optus Customer Service

If you want to talk to a live person at Optus, you can contact them from Monday to Friday 8 am to 8 pm, and Saturday 9 am to 5 pm. Sunday is closed, and you can’t get their assistance.

Contact Optus Customer Service via Social Media Pages

  • You can contact Optus customer service via Official Facebook Pageand get immediate assistance.
  • You can also use Twitter to contact a live person at the OfficialTwitter Page.
  • You can also reach Optus customer service via InstagramPage.
  • The Optus customer service can also obtain via Linkedin where you can send a direct message regarding your issues.

Contact the Live Person of the Optus via Email

However, there is another option to contact the Optonline Customer Service Live Person through the mail, and that is:

  • Launch the website and tap on the contact page.
  • Under the contract, our column, tap on the message us or email option.
  • Then, enter the crucial and necessary information in the form.
  • Press submit bar.
  • And the email will send to the spokesperson of Optus.
  • Therefore, they will reply to you soon with a solution.

Speak with Someone at Optus via Live chat

  • In chrome extension, search the
  • Go for the contact us option.
  • Under the contact page, click on the live chat process.
  • Here, you will share, ask, and query the Optus customer care, live person.
  • In addition, you will get the answer and reply instantly.



jenny wills

24 November, 2017 22:21:58

I received an alert from Optus on Thursday 23 November that I had used 2.56gb of data in a day or two. I would like to know the breakdown of that usage please.


12 April, 2018 00:17:57

when a phone number has 61 what prefix do I use

philip gilbert

17 April, 2018 22:04:46

Optus is supposed to send me a technician to check my phone line . my phone is now working no need to send tech now regards Phil

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