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EN

How do I Speak with a Live Person at Optimum?

Optimum is one of the most popular Email services media among the users. It is used by a number of customers. The user of Optimum can send and receive email messages anytime they wish to. As there are various benefits that Optimum offers the customers, it also comes up with plenty of issues.

If you are one of the users which facing issues with their optimum account, there is no need to get worried about it. The users can easily get the Optimum Customer Service Phone Number and get on the phone call with one of the live service agents of Optimum. You can go through the following ways to know about the same.

How to Get a Person on Optimum?

Reach the website and then to the “Contact Us” section.
Pick up and dial the customer service contact number of Optimum.
After dialing the number, follow the several IVR instructions you hear on the call.
Now, You can press your query-related number as per the instructions.
If you do not find one, you can skip all the number press options and wait for some time.
Once you wait, your call must be redirected to an executive of Optimum.
After the call gets redirected, clear and resolve all the queries that you have regarding your Optimum account access.

Optimum Customer Service Number:

For Sales/Installation and pending surveys (Internet, Phone & TV):1-855-267-8468
For Optimum Customer Service and Billing (Internet, Phone & TV): 1-888-276-5255

Optimum Contact Links

IVR instructions to Get Live Person at Optimum

If you need to talk to a live person in Optimum customer service you need to dial 1-888-276-5255. This number is available 24 hours and 7 days a week. To speak with an agent, you need to press 1 and stay online.

The system will offer you to press 1 for your business and press 2 for calling about Optimum services for your home. For calling about optimum services for your business you need to enter the phone number associated with your Optimum business account now. If you are not currently an Optimum business customer, you need to press 1.

The process to Speak to a Live Agent at Optimum?

If you choose 1 the system will offer you the menu below:

Press 1 for billing or payment questions.
Press 2 to confirm, cancel or reschedule an existing appointment.
Press 3 for cable TV, Internet, or phone service-related issues.
Press 4 to become an Optimum customer service or move your services to a new business.
Press 5 if you are calling to downgrade or disconnect your service.

Further Ways to Communicate Optimum:

Optimum Live Chat:

You can start a chat session with an Optimum support representative on the website https://www.optimum.net/support/alticeone-picker/ by clicking on Chat now option.

Optimum Social Network Support:

You can message live customer service representatives using Optimum Facebook Page, and Optimum Twitter.

You can view the latest Optimum videos on Optimum YouTube. Here is the contact link for all the platforms.

If there are configuration requests to make, account access-related, or recovery-related queries, the users can pick up the customer service Email address of Optimum and send your Email. Through this as well, you can get a quick response for the same.

Fill out the Online form

The users can reach the customer care section of Optimum, there they will find the Online request form. Using this, you can make any kind of request or complaint and submit them. The customer care team will son get in touch with you to serve you with proper assistance.

So, that is how Optimum Customer Service can serve you with various mediums to contact. The customer care service of Optimum is available 24/7 to help and listen to your account-related queries. Also, use further ways to get through to Optimum without any hassle.

Optimum Business Chat:

You can also chat for optimum business support with Altie a virtual assistant, which is available 24 hours

The Optimum support app makes it easy to manage your Optimum account, right from your mobile device. View statements and pay our bills on the go, with just a few clicks.

Our customers stay with us because they want to, not because they have to. If they have any questions or concerns they know that an experienced support team is just a phone call or chat away.

Customer support service for technical support will be available for 24 hours but for sales and installation and pending surveys our customer support team are available between 8 a.m to 7 p.m on Monday to Friday.

You can also locate an Optimum store near you at our website to get in touch directly with our customer support team.

For more information visit the Optimum website link given below.

Optimum Official Page