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How to Cancel Your Booking with Hotels.com? 

Do not worry if your plan changes and you need to cancel the booking with hotels.com, do not worry. The company understands the fact anyone might need to cancel the booking at any time, and they have made their cancellation policy quite flexible. Having reservations with Hotels.com, you can cancel the ticket online by logging into your account and also by contacting the reservation department over the phone. The details step by step Hotels.com Cancellation Process is listed below; you can go through it to better understand.

Different ways to Cancel the Booking with Hotels.com

Online Ticket Cancellation Process of Hotels.com 

  • Log in to your Hotels.com account.
  • Locate the booking you wish to cancel in your account's "My Bookings" section.
  • Highlight the booking you wish to cancel and click on the tab "Cancel/Change Booking." 
  • Review the cancellation policy and any applicable fees.
  • Again click on the "Cancel Booking" button and confirm the cancellation
  • Once the booking is canceled, you will get a confirmation email from Hotels.com.

Cancel the Hotels.com Booking over the Phone 

  • Call the Hotels.com customer service center, provided on the website.
  • Provide the customer service representative with your booking information, including your booking confirmation number and the name of the hotel.
  • Request to cancel your booking.
  • The hotels.com representative will review the cancellation policy and any associated fees that may apply.
  • Once the representative has confirmed the cancellation, they will provide you with a cancellation reference number.
  • Wait for the confirmation email from Hotels.com, which will confirm the cancellation and any refunds or credits that may apply.

Cancel the Hotels.com Booking via Email

  • Compose an email and address it to Hotels.com's customer service email address, which is available on the website.
  • In the Email, provide your booking information, including your booking confirmation number and the name of the hotel.
  • Request the company to cancel your booking.
  • Wait for a response from Hotels.com's customer service. The representative will verify the cancellation policy and associated fees.
  • They will then cancel your booking and provide you with a cancellation reference number in the email response.

You can choose any of the options above to cancel your booking with Hotels.com. Besides, if you still need further information or have any doubts, you can speak to the hotels.com representative directly. Besides, let's check out the Hotels.com Cancellation Policy below to avoid any hassle and penalty during the process. 

What is the Cancellation Policy of Hotels.com?

Hotels.com cancellation policy varies depending on the hotel and booking. Some hotels have a flexible cancellation policy where you can cancel without penalty up to a certain number of days before your scheduled arrival. In contrast, others have a non-refundable policy where you will not be able to receive a refund for canceling your booking.

Hotels.com's cancellation policy generally states that you can cancel your booking up to 24 hours before your scheduled arrival, with some exceptions. For non-refundable bookings, cancellations are not allowed, and you will not be able to receive a refund.

To view the cancellation policy for a specific booking, you can check the booking details on your Hotels.com account or on the confirmation email you received after making the booking. 

You can also check the cancellation policy before booking by clicking on the "Rate Details" or "Cancellation Policy" link next to the rate you selected. In addition, you can connect to Hotels.com Customer Service to learn more about your ticket conditions. Awareness of the cancellation policy helps you have a more comfortable and beautiful journey without any hassle.

 


 

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