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How to Speak with Someone at Virgin?

Suppose you find it challenging to connect with the virgin customer service team within Virgin mobile. In that case, you need to dial their official number that will connect you with a customer care representative quite smoothly. Note that it is not applicable to reach out to the live customer representative without providing the valid Virgin mobile number you used to give access to your account. 

Talk to Virgin Customer Service through Helpline Number:

The helpline number should be used to connect with the customer service team from where you will speak to the live person. Now to know the process for Virgin Mobile Customer Service number, you will get in touch with a representative by dialing the 888-322-1122 number through your device.

  • Now, you need to follow the IVR instructions after dialing the number
  1. Press 1 for activation or reactivation of Virgin devices 
  2. Press 2 for checking onto a previous activation attempt
  3. Press 3 for other services 
  4. Press 6 for call transferring to the executive for help
  5. Press * to listen to the previous menu.
  • Now you need to press onto 6th IVR option and wait for a few minutes
  • At last, you will get in touch with representatives quite quickly, and they will provide you with proper assistance on your questions.

Connect through Social Networks:

 The user can message the Virgin customer service team through different ways of Virgin Mobile Customer Service through the social media modes mentioned below for your reference.

Virgin Mobile Facebook Page: 

The Facebook page of Virgin mobile provides the option to get assistance from the customer service team. Within a few hours, you will get reverted from a Facebook message.

Virgin Mobile Twitter Page: 

The user can send public tweets or private messages to the Virgin customer service team using their official Twitter handle.

Virgin Mobile YouTube Channel:

You can get latest videos at Virgin Mobile YouTube Channel

Contact through Virgin Live Chat: 

The Virgin Customer Service Live Chat option is also available to get appropriate help from experts. To get this option activated onto your device, you need to visit the official website of Virgin mobile, and then you will go to the contact us page and herein click on the chat live now link, and this service is active Monday-Friday from 8:30 am-8:00 pm.

Help via Virgin Email: 

To contact Virgin mobile via email, navigate to the Virgin mobile support page within its official website page, fill the form with appropriate details, click on the submit button, and send your email request.

 


 

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